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Psychiatry Care | Boone, NC
Integrated Psychiatry in Boone, NC: One Provider for Therapy and Medication
Therapy and Medication Management
Psychiatry for the High Country
Psychiatry can include both medication management and therapy services as needed and tailored to each individual client.
This is NOT the rushed appointment you are used to.
We provide all 3 pillars of mental healthcare at every appointment.
Understanding
We take the time to understand your concerns and history and make sure that you understand your diagnosis, treatment options, and plan of care.
Skill Building
An essential part of mental health is developing the skills and tools you need for coping, communication, symptom management, and self advocacy so that you are empowered to build a life you love.
Emotional Processing
We am trained in helping you process attachment wounds and trauma so that you can experience the joy of being free from the past and safe in the present.
Integrated Psychiatry
in Boone, NC
One Provider for Therapy and Medication
What we Treat at Our Boone, NC Office:
- Anxiety and Panic. When your worried thoughts are keeping you from living your best life, our psychiatrist in Boone, NC can help you find relief through evidence-based therapy and, when appropriate, medication management.
- Depression and Burnout. When you feel “stuck,” depleted, and disconnected from the things you used to enjoy — we help you understand what is happening and build a real path forward.
- ADHD and Executive Function. When you struggle with focus, motivation, and organization in a world that often misunderstands how your brain works, we offer comprehensive assessment and personalized support.
- Perinatal Mental Health. When the reality of pregnancy or postpartum doesn’t match the glowing expectations, our team provides specialized psychiatric care for mood changes, anxiety, and identity shifts. This is one of the most underserved areas of mental health in Western NC, and we take it seriously.
- Life Transitions. Career changes, relationship struggles, parenting stress, and the quiet sense that you are not where you used to be — these are real, and they deserve real support.
- OCD. If intrusive thoughts are interrupting your day and causing compulsions that keep you from doing what you want to do and need to do, help is available.
- Bipolar Disorder. When you wake up not knowing how you are going to feel like you are living on an emotional roller-coaster, it’s time to get help. You deserve to feel safe and stable in your brain and body.
- PTSD. We treat trauma so that you can enjoy your life now. You don’t have to feel stuck re-experiencing the past and afraid to take action in the present. You are not alone and we would be honored to help you recover your sense of safety, control, and trust.
Bringing holistic psychiatry to the High Country
Imagine having a mental healthcare experience that was unrushed, where you were heard and understood, and your provider was committed to helping you truly be well.
Virtual appointments also available
Why Choose Joy Spring Mental Health for Your Psychiatry Care in Boone, NC?
We are committed to providing psychiatry care that fits your life.
Our clients come from all walks of life—but many share one thing in common: they’re tired of holding it all together alone. If you see yourself in any of these categories—or even if you don’t—we’ll meet you where you are, with care that’s curious, collaborative, and deeply personal.
What You Can Expect:
We offer compassionate, expert care for adults:
- Personalized and Unhurried Care. This is not the rushed five-minute appointment you are used to. We take the time to understand your concerns, your history, and your goals.
- Holistic, Whole-Person Approach. We look at the full picture — including integrative medicine and nutrition — to create a plan that is safe, effective, and tailored to you, not just your diagnosis.
- Skill Building and Education. Information is power. You will leave every appointment with actionable tools and resources. Our Learning Center offers bite-sized videos and peer support groups open to anyone, patient or not.
- Flexible Scheduling. We offer both in-person appointments in Boone and telehealth visits across all of North Carolina, so you can get care on your terms.
- Insurance Accepted. We are in-network with Aetna, Cigna, Blue Cross Blue Shield, and United Healthcare. Self-pay options are also available.
If you’re looking for personalized psychiatry care that addresses the root causes—not just surface symptoms—you’re in the right place.
Ready to Feel Better?
You don't have to wait until you are in crisis to ask for help. If you are tired of holding it all together alone, we are here for you.
Joy Spring Mental Health — Boone, NC
Serving Boone, Blowing Rock, Banner Elk, and the surrounding High Country.
Online Scheduling
Getting started couldn't be easier! Click the "request appointment" button and find the date and time that works best for you
Intake Forms
Once your appointment request has been approved, you will receive your Welcome Packet. Please review my practice information and complete your forms before your visit! (We hate forms too and we have done everything we can to make sure we don't waste appointment time filling out forms)!
Your First Appointment
Your first visit is a longer appointment. We will take the time to make sure your needs are met, and questions are answered, and we have created a custom plan that is tailored to your goals.
Serving North Carolina
At Joy Spring Mental Health, our providers listen closely, care deeply, and treat you the way we’d want our own loved ones to be treated.
You’re not just a set of symptoms—you’re a whole person, and you deserve care that reflects that. Heather Herman, FNP, PMHNP-C and owner of Joy Spring Mental Health see clients in-person at the Boone location. Telehealth appointments are also available for adults in NC.
We are in-network with most major plans including Aetna, Cigna, Blue Cross Blue Shield and United Healthcare
Answers to Your Questions about our Psychiatry Services
General Mental Health Basics
We offer both as my schedule allows. In general, we have more availability for medication appointments. If you are interested in both and our therapy slots are full, we will help you connect with another therapist while we manage your medication.
This will be determined during your intake appointment. Brief appointments are ideal for time-limited specific concerns or for clients who are stable and transitioning out of recurring therapy or have already been in recurring therapy in the past. It is also helpful for clients who have challenging schedules or financial concerns that do not accommodate recurring therapy.
No! we see young adults and young-at-heart adults from diverse backgrounds. We have additional training and experience working with the college health and perinatal mental health populations but you do not have to identify with those groups to receive care.
We do not at this time.
Depression, anxiety, social anxiety, OCD, PTSD, bipolar disorder, ADHD (with non-stimulants only)
No. Our services are offered predominantly through telehealth and I do not prescribe any controlled substances.
Yes. Clients who live locally, may request an in-person appointment.
Yes. We know how challenging juggling all these responsibilities can be and we will make a plan that will help you succeed all aspects of your life-including academic life.
What to expect for Virtual Appointments
Yes, in order to provide effective care, we must be able to see you. You are not required to use your camera for asynchronous classes.
No, you will need to reschedule. Please be aware there is a cancellation fee for appointments not cancelled within 24 hours.
The best feature of having a virtual appointment option is the convenience! Come as you are, baby drool, messy house, and all. You must be clothed (shirts required, and you may not be using mind altering substances during your appointment.
You will be able to access your appointment from any device with internet and a camera. Due to state licensing regulations, you must be in NC or VA at the time of your appointment. Please try to give yourself a quiet and private place. (Some patients find their vehicles (parked-not driving!) or bathroom to be great escape locations for their appointment.
Practice Policies for clients seeking 1-on-1mental healthcare
Yes, we will collaborate with your individual therapist.
No. Due to the boundaries established by the DEA system, providers cannot prescribe controlled substances to patients they have not initially seen in person. It is anticipated that the COVID pandemic exception will expire. That said, we have many modalities that are safe and effective and provide a long-term solutions so that controlled substances may not be necessary. We are committed to helping patients connect with their best-selves (which involves the courageous exploration of a values-driven life, rather than avoidance and symptom management).
Yes. Please plan to sign a release of information so we can communicate with your medication provider as needed.
If you are experiencing a mental health emergency, please go to your nearest emergency room or call 988.
