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payment

Affording Mental Healthcare

Pricing

Payment
  • You are responsible for payment at the time of service.

  • To avoid a cancellation fee, you must cancel your appointment at least 24 hours in advance.

  • Payments must be made by credit card, and your card will be kept on file and billed automatically for appointments, including late cancellation fees.

  • We will provide a Superbill for you to submit for out-of-network reimbursement. Many insurance plans offer out-of-network reimbursement to help offset the cost of care. Additionally, we partner with Mentaya to quickly verify your benefits and assist you in submitting your claims to your insurance company.

The Full Story

Insurance vs. Self Pay for Mental Healthcare

There are several reasons you may choose not to use your out-of-network benefits, if your insurance provides them.

You may not have insurance.

You may prefer longer appointments than allowed by your insurance or you may not want diagnosis.

We partner with Mentaya to help you quickly verify your out-of-network coverage and submit your claims for reimbursement, if you have and choose to use your out-of-network benefits.

Please note that not all insurance plans offer out-of-network coverage.

Submitting a Superbill does not guarantee reimbursement from your insurance company. It is your responsibility to understand your benefits, and your reimbursement will likely cover only a percentage of the cost of your appointment.

Many insurance plans have separate out-of-network deductibles that must be met before out-of-network reimbursement applies. Please check with your insurance provider for more details.

Mission to improve access to mental healthcare

Mood and anxiety symptoms are incredibly common adults and are natural for times of stress and learning new skills. This can be especially true for people with neurospicy brains (such as ADHD). What isn’t common is seeking and receiving help. There are a lot reasons for this…logistics, cost, lack of trained professionals, and more. However, one of the greatest barriers is our traditional healthcare model.

When insurance is involved, you must meet diagnostic criteria to justify care. Furthermore, your common, human, and complex experiences will be reduced to diagnostic terminology which can feel demoralizing. This overlooks a few key features:

  1. Common does not equal “normal”.
  2. Common and “normal” concerns benefit from treatment and intervention-whether they meet diagnostic criteria or not.
  3. Asking for help is hard. It requires vulnerability and trust which are often already eroded for patients who have been traumatized by previous healthcare experiences.
Felxible and affordable mental health services in NC
Flexible and affordable services for your mental health wellness journey

“Be patient with yourself. Self-growth is tender; it’s holy ground. There’s no greater investment.” – Stephen Covey

Flexible and affordable services for your mental health wellness journey

A better way to provide mental health.

Our goal is to breakdown these barriers. Clients wanting to optimize their mental wellness, should not have to wait until problems arise to seek guidance. Anyone who thinks, “wow, this is hard, I could use some help” should have a safe, convenient space to work with someone who will take the time to listen and understand their needs. They should also have input and choice in who they see and how they access this care. Everyone needs support!

What this means:

1. When we work together, our team will take the time to listen and understand. If your symptoms indicate a mental health disorder is present, we will discuss this in depth. If not, you will still receive care for the stressors and symptoms you are experiencing.

2. If you prefer to use traditional insurance (where you pay a copay and the rest is billed to insurance, you should be aware that we will be required to use a diagnostic code to file your insurance. 

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